1. General Provisions

1.1. These electronic commerce rules (hereinafter referred to as the “Rules”) establish the mutual rights, obligations and liability of the person purchasing digital products on the website https://buhalteres.lt (hereinafter referred to as the “Buyer” and the “Store”, respectively) and UAB “buhalterės.lt” (hereinafter referred to as the “Seller”), legal entity registration number 302546905, registered office address Konstitucijos Ave. 7, Vilnius, VAT identification number, where applicable, LT100005776419, email address [email protected].

1.2. By placing an order in the Store, the Buyer confirms that they have read and understood these Rules and undertake to comply with them.

1.3. The purchase and sale agreement between the Buyer and the Seller shall be deemed concluded from the moment when the Buyer creates a shopping cart in the Store, provides the information required for delivery, including their email address, selects a payment method, reads and accepts these Rules by ticking the statement “I have read and agree to the Purchase Rules”, clicks the “Pay” button or an equivalent button and receives confirmation of successful payment.

1.4. The Seller reserves the right to amend, revise or supplement the Rules at any time. The Rules applicable to the Buyer shall be those in force at the time the order is placed. The Seller shall inform Buyers of amendments to the Rules on the Store’s website.

1.5. All relations arising from these Rules shall be governed by the laws of the Republic of Lithuania.

Definitions

2.1. Seller means UAB “buhalterės.lt”, as specified in Clause 1.1 of the Rules.

2.2. Buyer means a legally capable natural person or a legal entity purchasing Goods in the Store.

2.3. Store means the website available at https://buhalteres.lt.

2.4. Goods means digital content sold in the Store, namely an address-related document or consent in electronic format, for example .docx or .pdf, or in paper format.

2.5. Rules means these purchase and sale rules.

Rights and Obligations of the Buyer

3.1. The Buyer has the right to purchase Goods in the Store in accordance with the procedure established in these Rules.

3.2. The Buyer undertakes to provide a correct and complete email address required to receive the Goods.

3.3. The Buyer undertakes to pay the specified price for the Goods and comply with the procedure applicable to the selected payment method.

3.4. The Buyer acquires the right to use the purchased Goods, namely the consent, solely for personal purposes or direct internal business needs.

3.5. The Buyer undertakes to comply with these Rules and the laws of the Republic of Lithuania.

Rights and Obligations of the Seller

4.1. The Seller has the right to change the content of the Store, the range of Goods, their descriptions and prices without prior notice to the Buyer. Changes to the Goods and prices shall take effect from the moment they are published in the Store and shall not apply to orders that have already been placed and paid for.

4.2. If the Buyer provides incorrect information or fails to pay for the Goods within the prescribed period, where applicable, the Seller has the right to cancel the order.

4.3. The Seller undertakes to enable the Buyer to receive the purchased Goods after successful payment in accordance with the procedure established in the Rules.

4.4. The Seller undertakes to provide Goods that correspond to the description presented in the Store. The Seller shall not be liable if the format or content of the Goods does not meet the Buyer’s subjective expectations.

4.5. The Seller undertakes to respect the Buyer’s privacy and process their personal data only in accordance with these Rules, the Privacy Policy and applicable legislation.

Prices of Goods and Payment Procedure

5.1. The prices of Goods in the Store are indicated in euros. Prices include VAT.

5.2. Payment may be made using the electronic banking services of Paysera, Swedbank, SEB, Luminor, Citadele, Revolut, Artea, Urbo and the LKU Credit Union Group. Payments may be made in euros. Payments are processed by bank transfer through Paysera or through the electronic banking and payment platforms of Paysera, Swedbank, SEB Bank, Luminor Bank, Citadele, Revolut, Artea, Urbo, LKU and Inbank.

5.3. Payment shall be deemed completed when the Seller receives confirmation from the payment system operator that the payment has been successfully processed.

5.4. Following successful payment, an order confirmation and/or VAT invoice may be sent to the Buyer’s specified email address, provided that the Seller is registered as a VAT payer.

Delivery of Goods

6.1. The Goods, namely digital documents, shall be delivered to the Buyer electronically.

6.2. After confirmation of successful payment has been received, a unique link for downloading the Goods shall be sent to the Buyer’s specified email address immediately, but no later than within one business day, or access to the Goods shall be granted through the Buyer’s account in the Store, where account registration is available.

6.3. The Buyer is responsible for providing a correct and functioning email address. If the Buyer does not receive the Goods within the period specified in Clause 6.2, they must check the spam or junk folder of their email account and, if the Goods are not found there, immediately contact the Seller using the contact details specified in Clause 1.1 of the Rules.

6.4. The download link may have a limited validity period and/or a limited number of downloads. The Buyer shall be informed of such limitations in the email containing the link or in the Store.

Returns and Withdrawal from the Agreement

7.1. Pursuant to Article 6.228¹, paragraph 13, of the Civil Code of the Republic of Lithuania and Directive 2011/83/EU of the European Parliament and of the Council on consumer rights, the Buyer does not have the right to withdraw from a distance agreement for the supply of digital content, including the Goods, namely the address consent, where the supply of digital content has commenced with the Buyer’s prior express consent and acknowledgement that they will thereby lose the right of withdrawal.

7.2. By purchasing Goods in the Store, accepting these Rules and obtaining access to the Goods immediately after payment, for example through a download link or access in their account, the Buyer expressly agrees to the commencement of the supply of digital content and confirms that they understand that they thereby lose the right to withdraw from the agreement within the 14-day period.

7.3. Goods may not be exchanged or returned, except where the Seller is unable to deliver the Goods, for example due to technical problems on the Seller’s side, or where the Goods received have evident technical defects that prevent their intended use, for example where the file is corrupted and the Seller is unable to provide a functioning copy. In such a case, the Buyer must contact the Seller using the contact details specified in Clause 1.1 of the Rules.

Liability

8.1. The Buyer is fully responsible for the accuracy of the information they provide. If the Buyer fails to provide accurate information, the Seller shall not be liable for any resulting consequences, for example failure to receive the Goods.

8.2. The Seller shall be released from any liability where losses arise because the Buyer, disregarding the Seller’s recommendations and their own obligations, failed to familiarise themselves with these Rules despite having been given the opportunity to do so.

8.3. The Seller shall not be liable for disruptions to the operation of the Store caused by third parties, for example internet service providers or payment system operators, or by force majeure circumstances.

Personal Data Protection

9.1. The Buyer’s personal data, including email address, first name, surname, telephone number and payment information, shall be processed in accordance with the Law on Legal Protection of Personal Data of the Republic of Lithuania and Regulation (EU) 2016/679, the General Data Protection Regulation.

9.2. The Buyer’s data shall be used solely for the purpose of performing the purchase and sale agreement, including processing the order, delivering the Goods and communicating regarding the order.

Intellectual Property

10.1. All rights to the content of the Store, including texts, design, logos, graphic elements and Goods, belong to the Seller or are used by the Seller on a lawful basis.

Final Provisions

11.1. These Rules have been drawn up in accordance with the laws of the Republic of Lithuania.

11.2. All disputes arising from the performance of these Rules shall be resolved through negotiations. If an agreement cannot be reached, disputes shall be resolved in accordance with the procedure established by the laws of the Republic of Lithuania according to the location of the Seller’s registered office.

The Buyer, where acting as a consumer, also has the right to apply to the State Consumer Rights Protection Authority at Vilniaus St. 25, LT-01402 Vilnius, email [email protected], telephone 0 5 262 67 51, website www.vvtat.lt, or to its territorial divisions in the counties, or to complete an application form on the European Online Dispute Resolution Platform at http://ec.europa.eu/odr/.

11.3. All notices and enquiries to the Seller shall be submitted using the contact details specified in Clause 1.1 of the Rules.